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Privacy policy

HASTAMUERTE Privacy Policy

Effective Date: November 2017
Last Updated: November 2025

Hastamuerte, LLC (“HASTAMUERTE,” “we,” “us,” “our”) is committed to protecting the personal and business information you share with us.
By using this website, you consent to this Privacy Policy, which governs transactions, data collection, and interactions through our site and related social-media accounts.
We may revise this policy periodically, and any updates will be posted here with a new effective date.

1. Information We Collect

We may collect personally identifiable information when you voluntarily:

  • Register an account

  • Place an order

  • Enter a contest or sweepstakes

  • Respond to a survey or communication (e-mail, SMS, etc.)

  • Engage with other site features

Account Registration

Creating an account may require your name, email, and demographic information (ZIP code, age, gender, job title, etc.).

Billing and Payment Information

To process orders, we collect name, address, phone number, email, and credit-card details.
We share this data only with trusted partners that process payments or fulfill orders.

Gift Recipients

We may collect gift-recipient details (name, delivery address, phone) solely to fulfill purchases on their behalf.

2. How We Use Information

We use collected data to:

  • Process and deliver your purchases

  • Provide customer support and respond to inquiries

  • Improve our website, products, and services

  • Personalize your experience and product recommendations

  • Administer contests, surveys, and promotions

  • Send marketing or promotional communications (if you have opted in)

3. Direct Communication & E-Mail List

You may receive communications regarding orders, delivery status, or promotional content.
If you have opted in to our email list, you may unsubscribe at any time using the link at the bottom of our emails.

4. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your data.
All sensitive information is transmitted via Secure Socket Layer (SSL) and encrypted in our databases.

5. Information Collected Through Technology

When you visit our site, we automatically collect non-personal information such as:

  • Date/time of visit

  • Pages viewed

  • Referring/exit URLs

  • Browser, device type, and operating system

  • IP address and general location

This helps us understand site performance and improve functionality.

6. Cookies, Beacons, Local Storage & Similar Technologies

We use cookies and related technologies to:

  • Remember your cart and preferences

  • Measure traffic and site interaction

  • Improve speed and user experience

Certain analytics cookies and scripts (e.g., Lucky Orange) visualize aggregated user behavior like clicks, scrolling, and navigation patterns to improve our design and usability.

You may control cookies through your browser settings. Turning them off may limit some website functionality.
We do not respond to “Do Not Track” signals.

7. Behavioral Analytics & Session Recording

We use third-party analytics tools—including Lucky Orange—to better understand visitor interactions with our website.
These tools may record mouse movements, clicks, scrolling activity, and form interactions, as well as general device and browser information.

This information is used solely to enhance our site design and user experience and generally does not include personally identifiable information unless you provide it voluntarily.

Visitors can opt out of Lucky Orange data collection by visiting:
👉 https://privacy.luckyorange.com

We do not use session recordings to identify individual users, and all data is handled consistent with this Privacy Policy.

8. Analytics, Log Files & Reporting

We may combine log-file data (IP address, browser type, operating system, usage) with other information to improve performance, recommendations, and marketing analysis.
We may also employ third-party providers for usage reports and analysis.

9. Third-Party Sharing

We do not sell or trade your personally identifiable information.
We may share limited data with service providers that assist with hosting, fulfillment, analytics, or communications—only as necessary and under confidentiality obligations.

Aggregated or de-identified information may be shared freely for business analysis.

10. Disclosure by Necessity

We may disclose personal information if required by law, subpoena, or good-faith belief that disclosure is necessary to:

  • Comply with legal process

  • Enforce our site policies

  • Protect our rights, property, or safety

  • Investigate fraud or misuse

If our company is merged, acquired, or sold, information may be transferred as part of that transaction.

11. International Data Transfer

Your information may be stored or processed in the United States or other countries where we operate.
By using our site, you consent to such transfers in compliance with applicable law.

12. Children’s Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect data from children under 13.

13. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access or delete personal data we hold about you

  • Opt out of certain analytics or marketing activities

  • Request information about how your data is used

To exercise your rights, contact sales@hastamuerte.com.

California residents may also use our “Do Not Sell or Share My Personal Information” link (where available) to manage CCPA/CPRA preferences.

14. Amendments

We may amend this Privacy Policy at any time. Changes become effective 30 days after posting, unless immediate implementation is required by law.

15. Mobile Messaging Terms (SMS Service)

Our mobile messaging service (“the Service”) is operated by HASTAMUERTE.
By consenting, you agree to receive recurring messages (order updates, promotions, cart reminders) at the number you provide.
Message and data rates may apply.
You can opt out at any time by texting STOP to +1 (855) 919-4552 or using the unsubscribe link in any text.
See our full Mobile Terms for details.

16. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

HASTAMUERTE LLC
📧 sales@hastamuerte.com
🌐 www.hastamuerte.com

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